Verification
How Long Does Limewin Casino Verification Take?
Our licence requires every player to be verified, and the review usually takes 22 hours from the moment your documents land.
Six Lines
Verification, Laid Out In Six Lines
These six lines settle who checks you, under what licence, and how long it runs.
Who checks
Limewin Limited
Licence
Malta Gaming Authority, MGA/B2C/473/2019
Review time
22 hours
Required by
Before your first withdrawal
Questions
Minimum age
18+
Walkthrough
Four Moves To A Cleared Account
This walkthrough settles the order of moves that keeps your file from bouncing back.
Which Slot Is Waiting?
Log in and open the verification area of your account, then note which slots are waiting for a file. Delays start when players upload to the wrong slot.
Corners Showing?
Scan your photo ID flat on a dark surface, with all four corners in frame and nothing covering the printed details. Glare across the photo is the usual reason a retry is needed.
Card Image, Partly Covered
Photograph the payment card you actually used, with only the last four digits and your name left readable. Cover the rest of the number, the security code and the magnetic strip.
Now You Wait
Once submitted, leave your file untouched and watch your inbox for a request for anything extra. Most files clear inside 22 hours, so no need to resend documents.
Document List
Shorter Reviews Start With Better Copies
After this table you will know exactly which file answers which question, and how it must look.
Photo ID
Confirms: Your name, face and age; Must show: All four edges, clear text, no glare
Proof of address
Confirms: Where you actually live; Must show: Your name, address and a recent date
Payment card image
Confirms: You own the card you used; Must show: Last four digits, your name, rest hidden
Selfie with your ID
Confirms: The person, not just the paper; Must show: Your face and ID in one frame
When A File Bounces
Fix A Rejected Document Before You Resend
A refusal is rarely final. Most files pass on a second try with a small change.
Match Your Sign-Up Details
The name or address on your ID reads differently from the details you gave at sign-up, so the file cannot be matched. Send a new file with the exact spelling. Update your profile, then upload again.
Outdated Address Document
Address files go stale quickly, so a bill from many months back tells the team nothing about where you live now. Pull a recent bill from your provider. Send the page showing your full name and address.
Your ID Ran Out
An ID that lapsed before the check cannot prove who you are today, even if the photo still looks like you. Renew first, then send the new copy. Photograph the front and the back clearly.
Funds Explained
Source Of Funds Explained Simply
Limewin Casino keeps this step short and quiet, because a clean paper trail protects every player.
Under the Malta Gaming Authority licence MGA/B2C/473/2019, Limewin Limited must know where player money comes from. These checks are routine for every licensed operator and they are never a suggestion that you have done anything wrong. A few clear papers usually settle the question in one round.
Papers That May Be Asked
Depending on your history, the team may request any of the following from you.
- Recent payslips from your employer
- Bank statements showing regular income
- A tax return or income summary
- Proof of a property sale
- Records of a pension payout
Faster Clearance
Moments That Start A Review
Here is exactly which moments bring the request, so nothing on your account feels sudden.
Is The New Card Cleared?
A new card or wallet often starts a check, since that route is unfamiliar. Expect a card image or a selfie with your ID.
Age Confirmation Upload
Every player in Australia must be 18 or over, so the team confirms age early. A photo ID settles it in one upload.
Your First Payout
Verification must be complete before a cash-out leaves, so the first withdrawal finishes the file. Photo ID, address proof and card image usually cover it.
Skip The Guesswork
One Upload Now, No Questions At Payout
Will Limewin ask me for the same documents twice?
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Sometimes, yes. A copy can be requested again when it has expired, when the details no longer match your account, or when the image on file is too blurred to read. Sending a sharp copy the first time is the simplest way to avoid a repeat.
At what point does the cheque start coming up?
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Under the licence, the check must be finished before your first cash-out leaves. Limewin Casino can also ask for it sooner, at sign-up or when you make your first deposit, so the paperwork is done before you win anything.
My surname is different on my licence now, what then?
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Send both records in one go: the current photo ID and a document showing the change, such as a marriage certificate or a deed poll. Your account details get updated to match the new name. Until the two align, the review stays open.
A copy got knocked back, so what do I do now?
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Open the e-mail from [email protected] and read the reason line first, since it usually names the exact fault. Then reshoot that single file flat, in full colour and without glare, and reply to the same thread. Most second attempts clear on the next pass.
Can I sort the upload on my handset instead of a laptop?
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Yes, the upload page is built for phones. Lay the document on a dark, flat surface, switch your flash off and hold the camera steady above it rather than at an angle. Avoid cropping, and send the original photo rather than a screenshot.
Why has the casino started asking where my funds originate?
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It is a routine duty under the Malta Gaming Authority licence and the anti-money-laundering rules, not a suspicion about you. The request is triggered by the size or pattern of your activity. A payslip, bank statement or tax notice normally settles it.